Privacy Policy
Last Updated: March 15, 2025
At thalivonqusera, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you use our budget control platform.
Information We Collect
When you use thalivonqusera's budget control services, we collect various types of information to provide and improve our platform. This includes information you provide directly and data collected automatically through your use of our services.
Personal Information You Provide
- Account registration details including name, email address, and phone number
- Financial information such as bank account connections and transaction data
- Budget preferences, spending categories, and financial goals
- Communication preferences and customer support interactions
- Profile information and customization settings
Automatically Collected Data
Our platform automatically collects technical information including device identifiers, IP addresses, browser information, and usage patterns. This data helps us understand how you interact with thalivonqusera and allows us to optimize your experience.
How We Use Your Information
We use your personal information to provide comprehensive budget control services and enhance your financial management experience. Our primary purposes include service delivery, account management, and platform improvement.
- Processing transactions and maintaining accurate budget tracking
- Providing personalized financial insights and spending recommendations
- Sending important account notifications and security alerts
- Improving our services through data analysis and user feedback
- Preventing fraud and ensuring platform security
- Complying with legal obligations and regulatory requirements
Information Sharing and Disclosure
thalivonqusera maintains strict controls over information sharing. We never sell your personal data to third parties for marketing purposes. However, we may share information in specific circumstances outlined below.
Service Providers and Partners
We work with trusted third-party service providers who help us deliver our budget control platform. These partners include payment processors, cloud storage providers, and analytics services. All service providers are contractually bound to protect your information and use it only for designated purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation. This includes situations involving fraud prevention, security threats, or regulatory compliance under Canadian financial services laws.
Your Privacy Rights
Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We're committed to helping you exercise these rights.
Access and Correction
You can request access to personal information we hold about you and ask for corrections if the information is inaccurate or incomplete. We'll provide this information within 30 days of your request, subject to certain legal exceptions.
Data Portability and Deletion
You can request a copy of your data in a portable format or ask us to delete your personal information. Please note that some information may be retained for legal compliance or legitimate business purposes even after deletion requests.
- Request copies of all personal information we hold about you
- Correct inaccurate or outdated information in your profile
- Delete your account and associated personal data
- Withdraw consent for specific data processing activities
- Object to certain uses of your personal information
Data Security and Protection
We implement comprehensive security measures to protect your personal and financial information. Our security framework includes both technical safeguards and organizational policies designed to prevent unauthorized access, use, or disclosure.
Technical Security Measures
- 256-bit SSL encryption for all data transmission
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Encrypted data storage with restricted access controls
- Automated monitoring for suspicious account activity
Our security team continuously monitors threats and updates our protection measures. We maintain incident response procedures and will notify you promptly if any security breach affects your personal information.
Data Retention and Storage
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for seven years after account closure, in accordance with Canadian financial record-keeping requirements.
Transaction data and budget histories may be retained longer for regulatory compliance. You can request specific retention periods for different types of data by contacting our privacy team.
International Data Transfers
While thalivonqusera primarily operates within Canada, some of our service providers may process data outside Canadian borders. When international transfers occur, we ensure appropriate safeguards are in place through contractual protections and adequacy determinations.
All international data transfers comply with Canadian privacy laws and include provisions for data protection standards equivalent to those required in Canada.
Cookies and Tracking Technologies
thalivonqusera uses cookies and similar technologies to enhance your browsing experience and provide personalized services. These technologies help us remember your preferences, analyze platform usage, and improve our services.
- Essential cookies required for platform functionality
- Analytics cookies to understand user behavior and improve services
- Preference cookies to remember your settings and customizations
- Security cookies to protect against fraud and unauthorized access
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality.
Privacy Policy Updates
We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or business practices. When significant changes occur, we provide advance notice through multiple channels including email notifications and prominent platform announcements.
Minor updates, such as clarifications or contact information changes, may be made without advance notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.
Privacy Contact Information
Privacy Officer: thalivonqusera Privacy Team
Email: privacy@thalivonqusera.com
Phone: +1 306 634 9556
Mailing Address: Range Rd 201, Warner County No. 5, AB T0K 2S0, Canada
Response Time: We respond to privacy inquiries within 30 days